Need a hand? We’re here for you! 💌

Questions about your letter, your account, or anything else? Just email us at info@printcutcraft.net and a real person on our team will get back to you within [1–2 business days].

To help us find you fast, please include:

  • Your name
  • The email address you used when you signed up
  • A quick note about what’s going on (a photo helps if something arrived damaged!)
LOGIN TO MEMBERHIP HUB HERE

 How to log in to your billing account

  1. Click the button below.
  2. Enter the email address you used to sign up for Maker Monthly and click Continue.
  3. Check your inbox for an email from Print Cut Craft called “Your customer portal login link.”
  4. Click the link in that email. It expires quickly, so open it right away.
  5. You’re in! From here you can update your address or card.

No email? Check your spam or promotions folder. Still stuck? Email info@printcutcraft.net and we’ll help.

Moving? Update Your Mailing Address

Make sure your letter finds you! Here’s how to update where we mail it:

  1. Click the Update My Address by billing and shipping information..
  2. Find Billing and shipping information and click Update information.
  3. Change your shipping address (that’s where your letter goes) and click Save.

Update Your Card on File

  1. Click the Update My Card next to payment method.
  2. Under Payment method, click Add payment method and enter your new card.
  3. Set it as your default and remove the old card if you’d like.

You can also see your past receipts here anytime.

Change or Cancel Your Membership

Want to cancel?

  1. Log in using the steps above.
  2. Under your Maker Monthly subscription, click Cancel subscription.
  3. Confirm, and you’re all set.

Your membership stays active until the end of the billing period you’ve already paid for, so you won’t lose anything you’ve paid for. You can cancel anytime before your renewal date to avoid the next charge.

Heads up: Maker Passport seals count for consecutive months only, so canceling resets your seals.

Want to switch to annual or make another change? Email us at info@printcutcraft.net and we’ll take care of it for you.